Contact Us

We'd love to hear from you.

Whether you have a question about a piece, need help with sizing, want to follow up on an order, or just want to share a styling thought — we read every message and try to be genuinely helpful.

Before you reach out: many of the most common questions (sizing, shipping times, returns, payment methods, fabric care) are already answered on our FAQ page. It's the fastest way to find what you need.

If you can't find your answer there, send us a message using the form below.

Send us a message

Use the form below — submissions are sent directly to info@lilagrey.com, and we aim to reply within 1 to 2 business days.

We aim to reply to every message within 1 to 2 business days.

Other ways to reach us

If you'd rather email or call directly, you can find us at:

Email: info@lilagrey.com       

Phone: +1 (505) 460-0163

Customer service hours: Monday through Friday, 9:00 AM to 5:00 PM Mountain Time (excluding U.S. federal holidays).

Mailing address

Sadevi LLC (operating as Lilagrey) 1209 Mountain Road Pl NE, Ste 11412, Albuquerque, NM 87110 United States

Please note: this is our business mailing address, not a returns address. Return shipping addresses are provided after a return is authorized — please see our Refund Policy for details.

A quick note on response time

Lilagrey is a small operation, so we appreciate your patience — especially during peak retail periods (such as November through January). Every email gets a real reply from a real person, usually within 1 to 2 business days. If your question is urgent (for example, you spotted an error in your shipping address), please mention "URGENT" in your subject line and we'll prioritize it.

Thank you for choosing Lilagrey.

— Lilagrey